Memphis airport closes checkpoint, moves Southwest counter
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Memphis International Airport has closed one of three security checkpoints and relocated Southwest Airlines' ticket counter to the centermost lobby.
The Commercial Appeal reports (http://bit.ly/1X6AOpv) that the changes occurred Thursday.
Southwest, which accounts for 18 percent of Memphis passengers, opened in Terminal B ticket lobby, next to the airport's largest and busiest security checkpoint. Southwest was previously located in Concourse A, and was virtually the only airline that used Security Checkpoint A.
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Security Checkpoint A closed due to Transportation Security Administration staffing limits and an upcoming revamp of airport concourses. Airport president Scott Brockman says Checkpoint A was the smallest and least efficient operated by TSA, which had been asking for the closure so it could concentrate employees in checkpoints B and C.
Waiting times at the remaining checkpoints are expected to be the same or shorter.