Hotel guests feel safer with mask requirements, new housekeeping protocol: survey
Frequent travelers want to see COVID-19 safety protocols
{{#rendered}} {{/rendered}}For people who can’t avoid travel in the age of the coronavirus, there are a few must-haves in their packing list, a new survey suggests.
And those must-haves generally involve health-related safety protocols, according to the American Hotel & Lodging Association. A whopping 81% told the organization that they feel “more comfortable staying at hotels with 'safe stay' cleaning and safety protocols implemented.”
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{{#rendered}} {{/rendered}}When it comes down to which safety procedures are most important to frequent travelers during COVID-19, masks were a top pick, with 87% saying they would feel more comfortable in a hotel that requires face masks for all hotel employees. Meanwhile, 85% said they would feel same way about a hotel that requires face masks for guests.
Majority of frequent travelers say they would prefer to stay in a hotel that requires face masks for staff and guests. (iStock)
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Another interesting finding from the survey: 86% of frequent travelers said they would prefer to suspend daily housekeeping in favor of an "upon request" system. Additionally, 58% said they would not feel comfortable if a housekeeping staff entered their room without permission.
{{#rendered}} {{/rendered}}If available as an option, 58% of the survey’s respondents also indicated they would rather go without daily housekeeping altogether.
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Lastly, access to technology was also a major must-have for frequent travelers, and specifically tech that can help them reduce direct contact with strangers. If hotels could find a way to use tech to this effect, 85% of respondents said they would feel more comfortable during their stay.