Skype issues patch for 'rare' instant-messaging bug
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Can you hear me now?
Online calling service Skype has released a patch for a bug that caused instant messages to be sent to the wrong contacts.
Skype, which is owned by Microsoft Corp., acknowledged in a statement Monday that a "small number of users" were affected by the bug, which it described as a "rare occurrence." The company did not go into details about what caused it or exactly how many people were affected -- but issued hotfixes for Windows and Linux versions of the software the next day.
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"At Skype, our customer experience is paramount and we are working hard to release fixes for impacted clients within the next several days," the company said in a note on its website.
The bug was first described in Skype's online support forums and reported in various technology blogs. Skype says it occurs when a user's Skype program crashes during an instant message session. In some cases, this can lead to the last IM that person sent being sent to a different contact after they restart the program.
The patch can be downloaded from www.skype.com/go/getskype.
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The Associated Press contributed to this report.