Starbucks worker exposes drive-thru secret by surprising customers by singing
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Apparently some people aren’t aware that drive-thru workers can see them when they’re ordering.
A TikTok video of two customers being surprised by a Starbucks employee greeting them in a song has gone viral – but not for what you’d expect.
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In the video, which was published on Feb. 14 and also shared on Twitter, the male and female customers react in shock when the worker belts out, “Welcome to Starrrbuckkks.”
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"What can I get for you?" the employee added.
The short clip appears to be a recording of a surveillance monitor at the undisclosed Starbucks location.
While it’s not clear what the pair were thinking or saying in the video, they were visibly shocked by the greeting.
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TikTok users, however, were more hung up on the fact they were completely unaware that workers seeing you onscreen at a drive-thru is a thing.
“Apparently the drive thru workers can see you when you order???? idk how to explain it but i feel violated,” captioned a Twitter user who re-posted the TikTok video.
“This explains so much,” another tweeted.
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“I loved when I worked drive thru,” tweeted a former drive-thru worker. “That camera was so funny sometimes.”
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Some Twitter users expressed fears that they may have possibly done lewd and embarrassing things while unknowingly on camera.
“I can not tell you how many times I made stupid faces at the drive thru,” one person said.
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Others couldn’t believe how many people weren’t aware of the fact that there are cameras at drive-thru windows.
“How did you think they knew when you drove up?” one Twitter user commented, to which someone replied, “Because there's a sensor and it beeps in the headset when a car drives up.”
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The Starbucks employee who recorded and posted the video, Brittney, said she’s been singing to her customers long before her now-viral video.
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"When I originally started singing to my customers in the drive-thru I was trying to make them smile. ... I usually work nights so I get them at the end of their day and I just hope to make their day a little bit better," she told Delish.
"I wanted to reach even more people and make their days a little better and make them smile too so I started posting them and I was blown away by how many people love it.
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"I do get other customers that sing their orders back to me as well but I haven't been able to catch any on camera yet unfortunately!" she added.
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Brittney’s unique spin customer service is now paying off online. She now has over 68,000 TikTok followers.