First customers at Chili's following coronavirus closures are 'younger,' drinking more than family clientele, CEO says
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Things are reportedly getting spicy at Chili’s.
Chili’s Bar & Grill is drawing a “younger” crowd with greater proclivities to imbibe as the fast-casual chain's dining rooms gradually reopen following coronavirus-related closures amid the pandemic, the CEO of the restaurant’s parent company has claimed.
“That first group that comes in, they’re just a little bit less concerned,” Wyman Roberts, CEO of Chili’s holding company Brinker International Inc. told Bloomberg in an interview Wednesday.
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As quarantine orders are lifted across the country, the executive said that Chili’s clientele has generally been “a little younger, a little more single and less family” as of late.
“Those folks tend to have a little bit higher alcohol check. They don’t have kids, and they may feel more comfortable having a drink or two,” Roberts explained.
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Many diners, however, are “still cautious” about eating inside the restaurant, Roberts said, noting that takeout and delivery options continue to remain popular.
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While carefully reopening dining rooms amid the ongoing outbreak, Chili’s is heeding guidance from the Centers for Disease Control (CDC), the World Health Organization (WHO), and the government.
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In the fight against the viral disease, the restaurant is promoting safe social distancing, touch-free payments and enhanced cleaning and sanitization protocol throughout, while requiring employees to wear masks and frequently wash hands, among other COVID-19 health safety response measures.
As of last week, 873 dining rooms across Chili's 1,622 locations were open for business once again, Restaurant Business Online reported.